Despite repeatedly calling Dyson customer service in the morning and evening until 18:25, I am unable to reach anyone. You state your business hours are weekdays from 9:00-19:00, yet no one is answering the phones. You tell us to make the service referral, but you are definitely not picking up the phone!
Are you intentionally stringing customers along until the product warranty expires? I am fed up with your machine and your service! I expect an immediate response.
It is unacceptable for a company like Dyson to have such poor customer service and unavailability. As a loyal customer who has invested in their products, I deserve better support when issues arise. The lack of responsiveness is frustrating and makes me question my future purchases from Dyson.
I kindly request that Dyson investigate this matter, ensure their customer service team is adequately staffed during stated business hours, and provide a resolution to my outstanding issue. Transparent communication and timely assistance are essential for maintaining customer satisfaction with a premium brand like Dyson. Thank you.
Dear Dyson, I am writing to formally express my dissatisfaction with the service I have received regarding my device. Due to intermittent power loss, I filed a repair request on February 12, 2025. I sent my device to the service center via a courier company on February 17, 2025, and on February 21, ...
I’ve been trying to reach Dyson customer service repeatedly, but I can’t get through to anyone. We recently bought a cordless Dyson vacuum, and after only a short time of use, it’s no longer working. I’ve called multiple times, but I haven’t received any response or assistance. It’s incredibly frust...
Dear Dyson, I recently spent almost a month's salary on a V8 Absolute vacuum cleaner. Sadly, the product gave me an error before the year of warranty was up. As a loyal customer, I know that Dyson will make and stand behind a good product. I really want you to fix this problem and stop making me fee...
Due to the overlap in my schedule and Dyson's customer service hours, I was unable to contact them during their designated business hours. Today, I decided to take a break and give them a call, but unfortunately, they informed me that the machine's battery is dead and they are unable to offer free a...
I sent my product to the authorized service about a month and a half ago, and it is still missing. Despite calling every day, I am constantly brushed off with the same response: "We are opening a service ticket." No one has contacted me, and the only thing I hear is, "We understand your frustration....
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