I contacted customer service in May regarding damage to the body of my Dyson V12 vacuum, and they still have not provided the replacement part. I have been unable to use my vacuum since May. Unfortunately, the trust I had in the product has been shaken due to this malfunction.
It is quite disappointing that a large company like Dyson is taking approximately 2.5 months to supply a single part. I even encouraged all my close friends to purchase Dyson products, and now I am experiencing significant regret. Please, I urge you to provide the necessary part as soon as possible. Thank you.
I've been waiting for a replacement adapter for my broken Dyson V12 vacuum for 2.5 months now. Unfortunately, the service center has sent me incorrect or incompatible parts, this is their product, how come they sent them wrong...Every piece of information is with them.. My vacuum broke just one mont...
Hello, I purchased a Dyson V12 vacuum, and it has been malfunctioning from the moment it arrived. I submitted a service request once, and they replaced a part—but the issue still persists. This is not a case of wear and tear. The device has never worked properly since day one. I can barely use it f...
The body of my Dyson V15 vacuum cleaner broke, and I've been waiting for a replacement part for six months. My customer support request was submitted on March 29, 2024, and I was informed that the part would be shipped as soon as it was back in stock. However, six months later, there is still no evi...
My Dyson V12 Slim vacuum’s tube part broke right after the warranty expired. For the past two months, I have been unable to obtain this replacement part. When I called Dyson customer service, I was simply told: “Please keep checking our website; once it’s back in stock, you can order it.” Since the...
I bought a Dyson V8 vacuum expecting high-quality customer service, but I’ve been left deeply disappointed. About two months ago, the vacuum head broke, and I reported it to Dyson. They told me to call back and request the part once it was back in stock. However, despite multiple follow-up calls, th...
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