A Duolingo subscription was created and I canceled it. However, I then received a notification that a charge had been added to my Turkish Telekom bill. When I called Turkish Telekom, they told me that the line is registered under someone else’s name and that they cannot process anything without the account holder’s permission. However, the subscription was created without the account holder’s consent in the first place.
As a result, a charge of $30 has been added to my bill, and I have been left dealing with this issue without a clear solution.
I decided to try the 7-day free trial on the Duolingo app. After the trial period ended, I noticed that I was charged $30 without any notification, confirmation, or warning. The charge was applied around 6:00 AM as an additional fee to my Turkish Telekom phone bill, which is linked as my payment met...
While using the “Duolingo Super” free trial, a 12-month subscription fee was charged to my phone line without my knowledge or approval. On March 28, a charge of approximately $31 was added to my Turkish Telekom bill and reflected in my April billing cycle. As soon as I noticed the issue, I canceled...
I decided to sign up for Duolingo and use the trial period. During the registration process, it was made clear that there would be a fee after a certain amount of free use. But before the trial period was over, they took 329.99 Turkish liras from my registered card without telling me or getting my p...
A Duolingo subscription was activated on my account even though I did not approve it, and the payment was charged to my phone bill. I am requesting a full refund for this unauthorized payment. I have already canceled the subscription, but I also want the charged amount refunded. I did not consent t...
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