I purchased Ducray Dexyane Med Palpebral from a pharmacy to treat atopic eyelid eczema. It’s a tiny but very expensive cream, and I had high hopes given the brand and the price. However, after using it as directed, I experienced severe side effects—including swelling, redness, flaking, and even wrinkles around my eyes. Instead of soothing the area, the product worsened my condition.
I feel extremely disappointed and regret spending so much on something that harmed my skin. For a product marketed specifically for sensitive areas like the eyelids, these reactions are unacceptable.
I strongly urge Ducray to re-evaluate this formula and investigate potential allergens or irritants in this product. Items that negatively impact users' health like this should not be on the market. I expect a response and resolution.
I purchased Ducray Dexyane Med eye cream on May 31, 2024, for 650₺ to treat eczema around my eyes. However, after using it only twice, I experienced severe redness, itching, and swelling around my eyes. This reaction makes the product completely unusable for me. I trusted this cream to help with my...
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