DramaTV won’t unlock episodes after payment—how can I get access?

If you paid for Coins or premium episodes but they remain locked, first restart DramaTV, confirm you are signed into the same account used for payment, and check that the purchase appears in your transaction history.

DramaTV confirms that Coins are used to unlock premium episodes, and its app support email is [email protected].

If the episodes still do not unlock, contact support with your account email, transaction/order ID, purchase date and amount, plus a screenshot of the payment and locked episode.

Explain that you were charged but did not receive the purchased access and request that the Coins or episodes be credited to your account; if the purchase was through Apple or Google, refunds must generally be requested through the relevant app store.

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