Dramabox charged my card without active membership, how can I get refund?

If DramaBox charged your card without an active membership,

• First, confirm where the charge came from;

– Check your bank statement description (Apple / Google / direct)
– Review App Store / Google Play purchase history
– Make sure it’s not a hidden subscription on another account

– Many users get charged from a different Apple ID or Google account

• Check if it’s a real subscription or one-time charge;

– DramaBox often uses weekly or recurring billing plans
– Even if you don’t see it in the app, it may still be active in store settings

• Request a refund immediately;

– Apple → reportaproblem.apple.com
– Google Play → Order history → Request refund

– Refunds are usually only considered within ~48 hours

• Contact DramaBox support;

• Write:
– “I was charged without an active subscription. Please refund this charge immediately.”

– Attach:
– Bank screenshot
– Receipt / transaction ID

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.