DramaBox ₹800 Paid via PhonePe but Subscription Not Activated

On 26.09.2026, 400 rupees were debited twice from me via PhonePe for a DramaBox app subscription, so I paid a total of 800 rupees in Indian currency to watch dramas and series on my Android phone. Despite these successful debits, the DramaBox app does not allow me to watch the episodes properly and keeps asking me to subscribe again, as if there is no active subscription on my account. Because of this, I paid for the service but cannot use the content I was promised. I am requesting a full refund of the 800 rupees taken today and, in addition, proper activation of my DramaBox subscription so that I can access all episodes without any further subscription messages, or another clear and permanent solution that provides the same result. Screenshots of the PhonePe payments and the DramaBox subscription screen are available to show the problem.