Domestika Plus Charged Me After Cancellation – Refund Request

I am writing to report an issue with my Domestika Plus annual subscription and to request a solution. I have an annual Domestika Plus subscription that started on May 18, 2026, and is scheduled to end on May 18, 2027. I cancelled this subscription myself on August 11, 2026, and on the platform it appears as cancelled and not set to renew. However, despite this cancellation, Domestika charged me again on September 12, 2026, as shown in the attached screenshot. I do not want to continue with Domestika, I do not want any further charges, and I am not interested in keeping the subscription active. I request an immediate full refund of the payment charged on September 12, 2026, and written confirmation that my subscription is fully cancelled and that no future charges will be made to my account. I kindly ask you to review my case as soon as possible and resolve this incorrect charge.