I recently became a subscriber to Disney+ and eagerly paid around ₺1400 for an annual membership, expecting to access a wide range of content for my family's entertainment. However, to my disappointment, I discovered that the 5th season of 'Miraculous: Tales of Ladybug & Cat Noir' is conspicuously absent from the platform. This omission is particularly frustrating as this cartoon holds special significance for my daughter, and its availability in Turkish on other unauthorized platforms raises questions about why it's not accessible through Disney+.
While I appreciate the efforts Disney+ puts into competitive pricing, the lack of this beloved show suggests a discrepancy between promises and delivery. As a paying customer, I expect consistent and comprehensive content offerings that align with my expectations and needs. Therefore, I kindly request that you address this issue promptly by making the missing season available on Disney+. Failure to do so may compel me to reconsider renewing my annual subscription.
I have a Disney+ subscription with a monthly fee of ₺164, but in February, they charged my card ₺1,350 instead! The transaction was attempted twice—one was declined, but the other was successfully deducted from my account. Meanwhile, my regular monthly fee is still being charged as well. This is co...
Despite canceling my Disney+ subscription multiple times, both through the mobile app and on my computer, I’ve continued to be charged monthly for the last 5 months — a total of ₺1,745 withdrawn from my Yapı Kredi credit card and phone bill. Even though my account shows the subscription as canceled,...
I initially subscribed to Disney+ monthly from Northern Cyprus (KKTC) and later upgraded to a yearly membership, paying the full annual fee. Until recently, I could watch without any issues, but now, I can’t access my account at all. There are no IP restrictions, as our internet connections route t...
I forgot to cancel my Disney Plus subscription, and this month, ₺164.90 was automatically deducted from my card. As soon as I noticed, I canceled my membership, but now I have no idea how to request a refund. Since I did not use the service for this billing period, I believe I should be eligible fo...
On the evening of August 12, 2024, my credit card information was stolen and unauthorized purchases were made on my Disney Plus account. Despite my attempts to contact Disney Plus regarding the cancellation of these purchases, I was unable to reach them or find someone to speak with. I haven't encou...
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