I Struggle with DHL Shipping: My abebooks Order Has No Tracking Update

I am beyond frustrated with DHL’s international shipping process after ordering three long-sought books from abebooks.com in the United States. I’ve been waiting since early December, yet there has been no tracking update since December 19, and I have no idea if my package is stuck in customs or misplaced somewhere in Germany. Every time I reach out to DHL, I get empty sympathy instead of real answers—like they’re clueless about what’s happening with my shipment. This is unacceptable for a company that claims to specialize in global logistics. I need a clear explanation of where my order is and when it will arrive. DHL must step up and resolve this tracking nightmare immediately, or risk losing the trust of loyal customers like me.