DateMyAge charged me for chats I never opened, how can I get my money back?

Xolvie Resolution Specialist6 Mayıs 2026 08:56

If DateMyAge charged you for chats you never opened and you want your money back,

• First understand possible reasons for the charges;

– DateMyAge uses paid credits for chats and features
– Some actions may trigger automatic credit usage
– Auto-renew packages can continue billing without manual repurchase

• Check your account activity carefully;

• Verify:
– Purchase history
– Credit usage logs
– Subscription status
– Active auto-renew settings

– Take screenshots of any unexplained charges

• Cancel future billing immediately;

– Disable auto-renew in account settings
– Remove saved payment methods if possible
– Cancel through Apple, Google Play, or PayPal if subscribed there

• Contact support directly;

• Write:
– “I was charged for chats I never opened or used. I want a full investigation and refund for the unauthorized charges.”

– Include:
• Transaction dates
• Amounts charged
• Screenshots of unused chats
• Account email

• Important;

– Request detailed usage records from support
– Keep all billing receipts and communication logs
– Many payment disputes are stronger with screenshots

• If support refuses help;

Share your concerns or file a complaint on Xolvie to connect with others and find support.

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