CVwizard Amsterdam NL Unauthorized Subscription Charges

72

I noticed a payment of 19.99 € made to CVwizard Amsterdam NL on 5 March at 15:47, linked to my account with the email address baranja***[email protected]. I did not intend to continue the subscription and was not aware that I would be charged this amount. Later, when I checked my account, I also saw that similar payments had been taken in October 2025 and January 2026 without my clear intention to continue any subscription. I kindly request that my subscription be cancelled immediately and that all payments taken in October 2025, January 2026 and the last payment of 19.99 € on 5 March be fully refunded. I would also like written confirmation once the cancellation has been completed and the refunds have been processed.

March 10 5:27 PM (4 days after complaint)

We are sorry to hear that you were not satisfied with our service. Unfortunately, we cannot see your contact information. Could you please contact us? Please include your Xolvie complaint number in the email. We look forward to your message. Kind regards, CVwizard.com

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