I used the CVwizard service in South Africa and on 16 January 2026 I made a once-off payment of R20.00, clearly choosing not to take any premium or recurring subscription. Despite this, on 05 February 2026 an amount of R299.99 was taken from my bank account (account number ending 21301) without my authorization or consent. I did not agree to any subscription or additional charges beyond the original R20.00 payment, and I was not informed that any further amount would be debited. I have also not yet contacted CVwizard support about this, as the debit came as an unexpected and unauthorized transaction. I request that the unauthorized amount of R299.99 be fully refunded to my bank account and that any subscription or recurring payment linked to my profile be cancelled immediately so that no further deductions are made from my account.
I am writing to raise a complaint about an unauthorized recurring subscription with CVWizard that has been debited from my account without my clear consent. On 27 November 2025, I discovered that CVWizard had taken a total of around R330 from my debit card, even though I only intended to make a once...
I used Cv Wizard and intended to pay only for a single CV, but on 03 February 2026, an amount of R299 was deducted from my bank card for a subscription that I did not authorize. At no point did I knowingly agree to a recurring subscription or to this specific charge. I received no response from Cv W...
On 28 December 2025, an amount of R299.99 was debited from my Capitec Bank account by CV Wizard without my authorization or consent. I had previously used CV Wizard’s services and paid for them on a one-off basis, and I did not sign up for any free trial or ongoing subscription that would justify re...
I previously used CVwizard to download my CV and paid a once-off amount of R19 for this service. After that single purchase, CVwizard started to deduct R299 from my account every month without my clear consent or awareness of any ongoing subscription. These R299 deductions have been going on for abo...
On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...
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