If Cursor started billing you extra after a pricing change and you want to fix unexpected charges;
Check your subscription details first;
• Log in → Settings → Billing / Subscription
• Review:
– Current plan
– New pricing tier
– Renewal date
– Add-ons or usage overages
• Screenshot the billing page
Check your payment history;
• Open your bank/card statement
• Note:
– Amount charged
– Date
– Merchant name
• Compare with Cursor invoice
• Screenshot the transaction
Check email (including Spam);
• Search for:
– “Pricing update”
– “Plan change”
– “Invoice”
– “Usage charges”
• Companies usually notify before price changes
Review usage/overage charges;
• Check if you exceeded:
– API limits
– Team seats
– Monthly usage caps
Contact Cursor Support;
• Explain the unexpected extra charge
• Provide:
– Account email
– Charge amount & date
– Screenshots (billing + bank)
• Ask them to:
– Explain the pricing change
– Confirm if overage applied
– Refund incorrect charges
If unresolved, contact your bank to dispute the charge (if eligible) and consider filing a complaint on Xolvie to pursue resolution.


