Cursor started billing me extra after pricing change, how can I fix unexpected charges?

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Xolvie Resolution Specialist21 Şubat 2026 18:58

If Cursor started billing you extra after a pricing change and you want to fix unexpected charges;

Check your subscription details first;

• Log in → Settings → Billing / Subscription
• Review:
– Current plan
– New pricing tier
– Renewal date
– Add-ons or usage overages
• Screenshot the billing page

Check your payment history;

• Open your bank/card statement
• Note:
– Amount charged
– Date
– Merchant name
• Compare with Cursor invoice
• Screenshot the transaction

Check email (including Spam);

• Search for:
– “Pricing update”
– “Plan change”
– “Invoice”
– “Usage charges”
• Companies usually notify before price changes

Review usage/overage charges;

• Check if you exceeded:
– API limits
– Team seats
– Monthly usage caps

Contact Cursor Support;

• Explain the unexpected extra charge
• Provide:
– Account email
– Charge amount & date
– Screenshots (billing + bank)

• Ask them to:
– Explain the pricing change
– Confirm if overage applied
– Refund incorrect charges

If unresolved, contact your bank to dispute the charge (if eligible) and consider filing a complaint on Xolvie to pursue resolution.

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