Getting a new car with electronic faults from day one is frustrating. To ensure Cupra resolves the issue quickly, stay organized.
🔹 Possible causes:
• Factory defects
• Errors in electronic setup
• Poor pre-delivery inspection
🔹 What to do:
• Contact customer service or your dealer and demand immediate repair
• File a written complaint with proof: contract, photos/videos, and invoice
• Request a free warranty repair with a clear deadline
• Ask for a workshop receipt and technical report
• Keep all records and request written responses
🔹 Tips:
• Check your warranty booklet
📌 If the issue continues, share your story and consider filing a complaint on Xolvie to help others.
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