On 04.10.2025, I made my very first deposit into my Cratosroyalbet account. After depositing, my total balance reached 16.000₺. However, when I attempted to withdraw funds, I noticed that my balance had been completely deleted. My username is Macit1907.
When I contacted customer service, I was told that I had “confused the loss bonus with my main funds.” This explanation is unacceptable because I am fully aware of the money I deposited, and I do not accept that my own deposited funds were erased. I invested my money in good faith and expected to be able to use or withdraw it without such issues.
This was my first deposit on the platform, and experiencing such a problem right away has left me extremely disappointed. I demand that my deleted balance of 16.000₺ be restored immediately and that this issue be resolved without any further excuses. As a customer, I expect transparency, accountability, and a fair resolution to this serious problem.
I have been playing Cratos Slot for months without any issues, but today was a complete disappointment. On March 6th, I deposited ₺400 and received a ₺100 bonus, just like I always do. Everything seemed fine until I hit a ₺5,000,000 balance and reached out to customer service to request a withdrawal...
I am deeply disappointed and frustrated with Cratos Royal Bet due to their unethical handling of my funds. Out of ₺767,000 in winnings, I was only able to withdraw ₺200,000. My last deposit was ₺20,000, which multiplied 30 times to ₺600,000, yet the site refused to release the full amount. They simp...
I had a ₺10,000 balance on CratosRoyalBet, and while I was actively playing, my entire balance suddenly dropped to zero without any explanation. I didn’t share my password with anyone, and I didn’t log into any fake or phishing site. This happened while I was on the official platform, mid-game. Whe...
I noticed today that 1700₺ was deleted from my Cratosroyalbet account balance. They claimed that I placed bets and lost, but during the hours those bets were made, I was asleep and did not perform any actions. A similar issue happened to me before. My account username is Pe****. I contacted customer...
Today, about one hour ago, I logged back into my Cratosroyalbet account and saw that my balance had dropped from 14.000₺ to 0₺. When I checked the account activity, I noticed games were played without my knowledge, which clearly indicates an unauthorized login and usage of my account. I immediately ...