Cratos Slot Deducted My Winnings—₺9200 Missing from My Balance

I have been playing Cratos Slot for months without any issues, but today was a complete disappointment. On March 6th, I deposited ₺400 and received a ₺100 bonus, just like I always do. Everything seemed fine until I hit a ₺5,000,000 balance and reached out to customer service to request a withdrawal. They told me I needed at least ₺6,250 to cash out.

I continued playing, reached ₺9,200, and then requested my withdrawal. However, instead of receiving my money, my balance suddenly dropped to ₺800! I have never experienced such a huge deduction before, and I always play with a bonus.

This is unacceptable, and I demand the immediate refund of my missing ₺9,200. I have trusted this platform for a long time, but today, my trust has been completely shattered. Please resolve this issue and return my rightful winnings!