Since August 1, I had been playing on the Cratos Royal Bet site, and after winning a bet, my account was closed. My account was placed under review, and for about 20 days I have neither been able to access it nor receive my winnings. My username is “serhat***” I deposited a total of ₺10,000 on the site, and my winnings were around ₺36,000. When I contacted customer service, they twice asked me to send identification and documents, which I submitted in full, yet I only kept receiving the response, “the review is ongoing, there is nothing that can be done.” No other explanation has been given and the issue remains unresolved. This is the first time I have experienced such a situation. I request that both my deposit and my winnings be paid immediately, that my grievance be addressed, and that my account be reopened.
I am deeply disappointed and frustrated with Cratos Royal Bet due to their unethical handling of my funds. Out of ₺767,000 in winnings, I was only able to withdraw ₺200,000. My last deposit was ₺20,000, which multiplied 30 times to ₺600,000, yet the site refused to release the full amount. They simp...
I deposited ₺10,000 on Cratos Royal Bet and turned it into ₺30,000 through fair play. When I requested a withdrawal, hours later, they canceled it and reset my balance to ₺10,000, claiming "rule violation" without providing any valid explanation. It was clear they had no intention of honoring the wi...
I deposited ₺10,000 on Cratos Slot, where the platform typically promises returns up to 20 times your deposit—meaning I should have earned ₺200,000. I managed to increase my balance to ₺170,000 and started withdrawing in ₺20,000 increments, as directed by the site. However, when I tried to withdraw ...
On September 14, 2025, I won a total of ₺170,000 while playing on the Cratos Royal Bet site. However, when I requested a withdrawal, I was paid only ₺70,000 on the grounds that I could withdraw a maximum of 30 times my deposited amount, and the remaining balance in my account was deleted. My account...
I have been depositing thousands of liras into Cratos Royal Bet for a long time, occasionally winning small amounts. Last night, I deposited 2000₺—without using any bonuses or promotions—and turned it into 90,000₺. Excited, I immediately requested a withdrawal. First, I was informed of a 50,000₺ wi...