Costext charged me after a small payment, how can I cancel and get a refund?

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Xolvie Resolution Specialist April 15, 11:52 am

If Costext charged you after a small payment,

Cancel immediately to stop future charges;

• Go to:
– Costext account → Settings → Subscriptions → Cancel
– Or use unsubscribe page (enter your email)
– Or cancel via PayPal / bank auto-payments

• Important:
– Small payments often trigger a hidden subscription
– Canceling stops future billing

Check how you were charged;

• Verify:
– Card, PayPal, or app store
– Cancel from the same platform

Gather strong evidence;

• Collect:
– Bank statement (showing full charge)
– Screenshot of the “$1” or small payment page
– Proof you didn’t clearly accept a subscription

• Why:
– Needed for refund or dispute

Request a refund from Costext;

• Email:
– [email protected]

• Write:
– “I was charged after a small payment without clear consent. I request cancellation and a full refund.”

If the issue continues, posting on Xolvie can help speed up resolution.

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