I purchased the Corby CX020-2B drone from the Gordion MediaMarkt store. I performed the calibration for the first use and began flying in windless weather, following the instructions in the user manual. However, the device quickly went out of control; even though I was only 5–10 meters away, the return-to-home button did not work. The drone then ascended, flew away, crashed into a building, fell, and the propeller gear was stripped.
After this malfunction, I tried to find replacement parts but couldn’t find them anywhere. I also attempted to contact Corby customer service but was unable to reach anyone. I still have the product’s invoice and warranty certificate, and the warranty period is ongoing.
If replacement parts cannot be supplied, I request a full refund for the product. I kindly ask that my issue be resolved and my grievance addressed.
I purchased the Corby Drones CX020-2B Smart model drone from the MediaMarkt Elazığ store. While flying it in completely normal weather conditions, the drone suddenly shot straight upward at high speed and disappeared from sight. It never fell, returned, or made any contact — it simply vanished. It ...
On November 17, 2025, at 4:00 PM, I used my Corby CX033 drone—purchased on Trendyol and still under warranty—for the very first time. In normal weather conditions, with no wind and clear sunshine, I flew the drone at a medium height for about 3–4 minutes. Suddenly, the connection was lost, and the d...
Brand: Corby Product/Model: Corby CX23 Drone I used the product for the first time today. It did not respond to the commands I gave from the controller, started moving away from me, and then completely lost connection. After a long search, I found the drone stuck on a tree branch. When I tried agai...
My Corby Drones XC028 model drone suddenly lost signal and crashed today at around 1:00 PM.. Before the signal was lost, I did not receive any warning message or error code. Since I couldn’t locate the spot where the drone fell, I am unable to recover the device or see the extent of the damage. I h...
Hello Corby, I purchased the CX017 Zoom Ultimate Smart Drone for my child, and we were extremely excited to try it out. Unfortunately, the drone lost connection with the controller before it even reached 20 meters in height. It suddenly shot upward and disappeared into the sky, completely out of con...
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