I experienced a serious grievance on the Cloudex platform during leveraged transactions that were opened entirely under the direction of the platform’s representatives. Starting from 18.08.2025, I was repeatedly told by representatives that I had opened faulty trades, that my account would be liquidated, and that I urgently needed to deposit more money to save it. As a result, I transferred a total of ₺174,500 through Akbank and Garanti Bank, even though I had initially started trading with only ₺5,500. I was verbally assured that all transactions within the first seven days were covered by insurance and that my money would be refunded in case of a stop-out. A contract was also sent to me via WhatsApp for signature, and I was asked for a photo of my ID, while I was additionally promised a $750 credit “to guarantee the trades.” However, despite all these verbal and written commitments, my entire balance was wiped out within a few hours, leaving me in a very difficult situation. I request the return of my funds and urgent resolution of this grievance.
On February 12, 2025, I was repeatedly contacted by phone and persuaded to join a cryptocurrency platform called Cloudex Crypto by depositing ₺4,500, lured by promises of high returns. I was assigned a representative named B*** E***, who sent trading instructions via WhatsApp, which I manually enter...
I invested approximately ₺3,000 in Cloudex, but I was falsely told that I had opened the wrong trade, which led to an immediate loss. The truth is, I had opened the correct trade myself. However, within just five minutes, the position changed without my input, and I ended up losing my money. To mak...
Hello, My name is K*** K***. I have been working with the company Cloudex for about a month. Initially, I invested ₺5,000. However, the consultant asked me to provide additional support when the transactions went wrong. Following their request, I invested a total of ₺130,000. Later, they asked for m...
Cloudex company has been in contact with me for a long time. Finance expert K*** first gained my trust by making small transactions with ₺4500 and helping me earn $5 or $10. Then he suggested depositing $2000, and with great confidence, I deposited ₺50000, which earned within 24 hours. He later reco...
I am a teacher living in Bursa. In July 2024, I received a call from Cloudex and deposited a certain amount of money, with the coins I deposited recorded below by date and time. Following this, I conducted token and coin transactions based on trading advice from L*** Y***, one of the Cloudex custome...
