The product I ordered from Clinique 8 days ago has still not been delivered. The shipping company says they did not receive the package from Clinique, while Clinique says that the order was handed over to the courier. Despite contacting Clinique three separate times during this process, I have not received any response and have not been able to reach a solution.
My order number is 6926174586. I truly do not understand how a brand of this size can continue working with such an unreliable shipping company. I request that my product be resent immediately and that my inconvenience be resolved as soon as possible.
I have paid a significant amount for four creams through the Clinique brand's own website. However, not a single cream has been delivered. The delivery was supposed to be through a courier service called 'Kolay Gelsin,' but the delivery has not arrived. I have been persistently struggling for days t...
My shipment from Clinique, sent via Kolay Gelsin and tracked under number 150742331, has been missing since Thursday, November 20. For the past three days, I have been receiving constant SMS messages saying the package is “out for delivery,” yet there is no clear information and no real progress. Th...
I placed order number 68465174** on July 7, 2025, and it was delivered today. Upon opening the box, I was shocked to see that the product had been shipped with its cap open. The contents had completely leaked out, soaking the box and the surrounding packaging. It’s clear the product was never proper...
On November 7, I placed an order from Clinique (order number 6712537820) worth 4065₺, which was shipped via Kolay Gelsin. Despite not receiving the package, I got a message on November 11 stating, "Your package has been delivered to S… Ü… (me)." However, I was out of the country on that date and cou...
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