I ordered products from Clinique's website about 6 days ago. The delivery was scheduled for the 28th. However, the package has not arrived since the specified delivery date. When I called the courier, they explained that due to the lack of delivery networks in Karabük, the package was returned to the seller. When I contacted Clinique's customer service, I was informed that they would resend the package with the same courier, even though it was returned. I requested it to be shipped with another company, but that was not possible. Then why accept delivery to Karabük if it's not possible to ship with another company? I don't want to return my product, I want to receive it. I am also tired of being left without a solution.
I have paid a significant amount for four creams through the Clinique brand's own website. However, not a single cream has been delivered. The delivery was supposed to be through a courier service called 'Kolay Gelsin,' but the delivery has not arrived. I have been persistently struggling for days t...
On November 7, I placed an order from Clinique (order number 6712537820) worth 4065₺, which was shipped via Kolay Gelsin. Despite not receiving the package, I got a message on November 11 stating, "Your package has been delivered to S… Ü… (me)." However, I was out of the country on that date and cou...
I am filing a complaint regarding a delivery issue I experienced with the Kolay Gelsin courier company. My package containing a Clinique product, with tracking number 154440256, has not been delivered since Thursday. Even though my delivery address is located in Diyarbakır Yenişehir, there has been ...
On November 5, I made a payment via Iyzico to take advantage of a Clinique promotion. The payment was processed late at night, but when I checked my Clinique account the next morning, the order was missing. Upon contacting customer service, I was told the order wasn’t created and that the payment wa...
I placed order number 68465174** on July 7, 2025, and it was delivered today. Upon opening the box, I was shocked to see that the product had been shipped with its cap open. The contents had completely leaked out, soaking the box and the surrounding packaging. It’s clear the product was never proper...
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