On December 3, 2025, I purchased a subscription to the Claude AI app through the App Store for approximately $25. The payment was successfully charged to my account, but the subscription never started. The app shows an “upgrade error,” and when I try to restore the subscription, nothing happens. Additionally, when I attempt to make a new purchase, the system does not allow it.
I contacted Apple Support regarding this issue, but I was dismissed with a response implying that I had already accepted the terms at the time of purchase. My problem was not resolved. As a result, I lost both my money and valuable time, and I have been left in a frustrating situation.
Due to this experience, I no longer want to use the Claude AI subscription service. I request a full refund for the subscription that was charged but never activated.
I purchased the Claude AI Pro plan today through the official website, paying approximately $24. The payment was successfully charged to my credit card, and it is also shown as completed in the system. I have the details, including Receipt Number 2296-9356-6884 and Invoice Number RRN290KP-0001. Howe...
Today, I purchased the Claude AI Pro plan using my debit card. Although the payment was successfully processed and I received a payment confirmation, my account still as “Free,” and my Pro subscription has not been activated at all. The system only shows the payment, but the subscription itself rema...
I am a monthly $20 Pro plan user on Claude AI. On March 24, I accidentally upgraded to the $100 Max plan. Immediately afterward, I reported the mistake and requested a refund. However, the company my request and stated that I would only be downgraded back to the lower plan once the subscription peri...
I had been enjoying using the Claude AI service for some time, and as a solution to usage limits, I started purchasing additional usage credits. On April 2, 2026, around 10:30 PM, I made three separate purchases of $5 each through the system. The interface also showed three attempts for $5 transacti...
On March 13, 2026, I purchased a 3-month package for the mSpy app for iPhone and paid $39 using my debit card. I did not experience any issues during installation, and the app installed successfully; however, the system does not perform daily updates and the data is not refreshing. Additionally, I ...
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