My Clash of Clans account has been inaccessible for about a month. On my Android device, I’ve been trying to log into my Town Hall 14 account named “s*”** (Player Tag: #QU9L0Y*), which is linked to Google Play Games. When I open the game, it asks, “Do you want to load the TH14 account?” — but even after confirming, it keeps asking for my email address again. The verification code never arrives, even though my registered Gmail account ([email protected]) is active and working perfectly.
I’ve tried logging in from different devices, but the problem persists. I contacted the Supercell support team, and at first, they said there was suspicious activity on my account. They requested my player name, ID, and Town Hall level, all of which I provided correctly. They replied that there was “high volume” and that they would get back to me soon — but I’ve been waiting since October 9, 2025, and there has been no update.
I only made one in-game purchase, so I don’t have a payment receipt. However, I’m requesting that my account be restored immediately and that Supercell Support respond more promptly to my case. I first logged into this account from a Turbox computer, and my account’s TP is 153, created approximately between January and April 2022.
I’m urgently asking Supercell to reactivate my Clash of Clans account and resolve this issue without further delay.
My Clash of Clans account has been inaccessible for about a month. On my Android device, I’m trying to log into my Town Hall 14 account named “s***” (#QU9L0Y**), which is linked to Play Games. However, even when I select “Yes” to the prompt asking if I want to log into the TH14 account, it keeps req...
Someone has gained unauthorized access to my Clash of Clans account on the Supercell app. I have submitted all the necessary evidence to establish ownership of the account, yet I have not received any form of communication in response. My player tag is #GP2QQ9U2P, and the Town Hall in my village is ...
I have a Town Hall Level 14 village in Clash of Clans, but I can't access my account because the verification code is not being sent to my email. Every time I try to log in, I receive a message saying a verification code has been sent, but I never actually receive it. I've spent years building my v...
On September 21, 2025, around 11:00 AM, I suddenly lost access to my Clash of Clans account, which I have been playing for nearly 10 years. My account had a Town Hall level 17, level 224, and my clan name was Türk Yıldızları. I used to log in with my email a*****@gmail.com**, and I have proof of my ...
Dear Supercell team, I stopped playing Clash of Clans a while ago and recently decided to return. However, I can’t access my account. When I search for my village, it appears in suggestions, but I have no way to log in. With a friend’s help, I retrieved my old profile details, but I have no idea ho...
Comments