I brought my Citroen car to the Izmir Arkas Karşıyaka service center. We bought the car brand new only 20 days ago. Even though they had the car at the shop for 15 days, they couldn't fix the problem. And to make matters worse, they charged a ridiculously high fee for their service. When we reached out to Citroen Turkey, they didn't give us any solution. Stellantis Turkey told us to contact Citroen Turkey instead, saying they wouldn't do anything about it. I'm really frustrated because my car has some problems that haven't been fixed yet, and the service center and the company aren't being helpful at all. It's totally not okay to pay a high service fee and not have the problem fixed, especially for a new car. I thought I would receive better help and a fair solution for the situation. The service center and the parent company both don't provide proactive assistance, which is really disappointing.
Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be un...
I took my vehicle to Kayseri Inciroğlu Citroen's authorized service. There was noise coming from the lower gears. Maybe it's a simple thing, I showed it to a rod/balancer before, I'm in Nevşehir, the service is in Kayseri... I couldn't trust the rod/balancer, I went to Inciroğlu authorized service a...
In 2022, my Citroen C3 got into a small accident when another car rear-ended me. I brought my car to the Citroen dealership in Denizli to get it fixed. But I'm really unhappy with the work they've done. I will be posting pictures soon to show the problems. I went to their service center three times,...
In July 2024, trusting the Citroën brand at the Arkas İzmir dealership and being pleased with the vehicle, I purchased a brand-new Citroën ë-C4. On April 27, 2025, while driving, it suddenly lost power and would not exceed 15 km/h (battery at 63 %). After stopping and restarting, it managed about 50...
My Citroen C3 2020 has been displaying a persistent engine fault error. I confirmed the chronic nature of this issue with the Kadikoy Citroen Deniz authorized service and complaints online. The authorized service charged a whopping 67,000 TL to fix this long-standing issue. I contacted Citroen Turke...
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