In October 2023, I purchased a brand-new vehicle with zero kilometers on the odometer. Just one week after taking ownership, while washing the car, I noticed several paint defects in various areas. It has been two months since I reported the issue, and they are still in the process of evaluation. Initially, the blame was placed on the dealership, only for the dealership to point fingers at the central office. They are employing tactics to keep the customer at bay, leading to frustration and dissatisfaction.
When I went to pick up my C4 vehicle, which I bought from the Nev Citroen dealer, on 20.12.2023, I noticed that there was paint damage on the hood end of the vehicle and paint residue on the left front fender. Report this situation to dealer officials. After having it examined by the service technic...
I can't believe the ordeal I've been through with Citroen! In May 2023, I made the payment for a Citroen C3 Shine, and on June 14, 2023, the car finally arrived at the dealership from customs. However, since the dealership and I were in different cities, they sent me photos of the vehicle indicating...
On December 24, 2022, I purchased a brand-new 2022 Citroen C4 with 0 km from the Gülan Citroen dealership, paying an additional ₺6,000 for metallic paint. I also purchased services such as ceramic coating, window tinting, rain-repellent windshield film, engine protection, seat protection, and hood p...
I am writing to express my dissatisfaction with the handling of my complaint about a paint defect on my 2021 Citroen C3. The car has a black roof and a green body. The paint on the roof has started to flake off. I filed a complaint with Citroen and, after a long wait, they finally acknowledged that...
On December 13, 2023, I purchased a Citroen C4 Shine package car from Citroen Mar Auto, but I didn't take delivery of the vehicle. When it arrived, before taking delivery, I requested an on-site inspection by the dealer. The dealer's own expert and the expert I consulted through video call both iden...
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