Recently, using the Chipotle app, I made an online purchase hoping for a speedy and flawless pickup. After a demanding workday, I planned to pick dinner for my family on the way home. When I got to the restaurant at the agreed-upon pickup time, J***, the manager, told me there was no such order entered into their system. Not sure, I provided J*** the proof of payment from my bank and order confirmation. Rather than helping, he instructed me dismissively to reorganise using the app without any justification. Two more irate consumers mentioned having the same problem with their online orders when I tried to reorder. Chipotle's lack of responsibility and bad customer service really let down me.
I ordered via the Chipotle app, and at first the delivery time stated thirty minutes. The expected arrival time kept rising by 10 to 15 minutes while I waited. When I attempted getting in touch with Chipotle, only an artificial intelligence bot called Pepper could be reached—not a human at the resta...
With my local Chipotle, I am rather let down. Whether chicken, barbacoa, or even basic toppings like guacamole or sour cream, they appear to be lacking something vital every time I visit. When you design your dinner in your imagination only to discover they lack important components, it might be agg...
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