I bought a Honda Activa 125 from Izmir Yuksel Honda dealer on March 26. Unfortunately, I had an accident on May 27, and the repair process began on June 5. However, it is still lying in the workshop because they don't have the necessary parts. It's been a month of me calling them, and every time they just say they're waiting for the parts. These motorbikes were released in 2023, nearly a year and a half ago. How can such a large Honda dealer struggle to supply parts? It seems they have no issues selling them, but when it comes to providing support to customers in need, we're left waiting, being told there are no parts available, and feeling like victims of our own purchase. Normally, vehicles involved in accidents are collected within a week or 10 days and returned within a month at most. I find this delay unacceptable. If you're considering buying a Honda from Yuksel dealer, think twice about whether they have adequate parts support.
On January 20, 2023, I was involved in an accident and left my car at Türkiye Bursa Honda İnallar authorized service. After the exper process was completed on January 30, materials were ordered, but unfortunately, the SRS brain part for airbags from abroad was not in stock. The part was ordered but ...
On 04.10.2024, I took my Honda Forza 250 motorcycle with the license plate 10 ANS *** to the Balıkesir MNR Honda service due to an ABS malfunction. After my motorcycle remained in the service center for about 12 days, they informed me that the ABS module was faulty and that this part would be brough...
I took my Honda CL 250 motorcycle, which I bought new in July 2024, to Nazilli Aysan on May 7, 2025, due to a malfunction. They diagnosed the problem for a week. They then told me there was a problem with the engine block and that a part would be replaced under warranty. Although the normal delivery...
Dear Honda and Honda Türkiye representatives. In Turkey, I can't find a Honda Pcx 125 or a Forza 250. When I called the Honda dealers, they said they had no stock and would not be able to deliver this year. They claim they will not even queue. Only one dealer reported 480 people at the time that 30 ...
I purchased a Honda Activa 125 motorcycle (48APS015) on February 26, 2024, and brought it to your Marmaris dealership for its break-in maintenance on April 16, 2024. Before the maintenance, I noticed a handlebar gap and informed the service team. Despite only six days passing, on April 22, 2024, the...
Comments