I Can't Find a Right Mirror for My CFMOTO 150NK 2021 Model at Any Service Center
I recently bought a CFMOTO 150NK 2021 model, and unfortunately, I've been unable to locate a replacement right mirror at any service center. It's quite frustrating, to say the least. Shouldn't CFMOTO be held accountable for supplying the required spare parts if they are the ones selling this engine? My right mirror cracked at the connection point, and now I'm left wondering—what should I do with the mismatched mirrors? Should I keep the perfectly good left one or replace both? I am very upset by this situation. I understand that I am responsible for the cost of the mirror replacement, but it would be reasonable to expect CFMOTO to have the necessary part in stock. I am not happy with the lack of support. I have higher expectations for a company that sells vehicles and prides itself on providing dependable service.
Dear Valued Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number UOQX9gBfo. We kindly request that you convey all kinds of information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center of Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present the situation for your information and wish you healthy and good days.
I was called by Uğur Motorlu Araçlar and was told that they have the mirror and that I could go to the authorized service center to place an order. Following this, I went to both authorized service centers in İzmit today, and we checked the mirrors that Uğur Motor claimed to have in stock together with the brand and model of the motorcycle. The first image named "mirror 1" is the mirror that Uğur Motor claimed to have for the 2021 model CF 150NK. But that is not the mirror for that model. The mirror for the CFMOTO 150NK, which is my motorcycle, is the one in the second image. The brand and model of the mirror they claimed to have are not correct; the correct mirror is the second one. They do not have it in stock. If you do have it, I am waiting for your call.
The images are uploaded in reverse; the mirror that should be on the left is not there, and the mirror on the right, which they claim to have, does not match the model.
