1

CFMOTO 250NK Ignition Switch Problem

August 13, 2024 10:33 AM215

After one month, I took my 2024 model 250NK Motorhome to the dealer in Balikesir, Turkey, for service due to a malfunction caused by the steering lock ignition switch. The service was reported to have changed, with new lock rates. Then, about a month later, the mechanism arrived and was called to the service, but because it was unclear whether the mechanism received belonged to the previous case or not, 15 days later, the appointment record for the repair of the ignition key of the old steering device was not given to the service, but the process of not being repaired was reported and continued in this manner for one month. He was waiting for it to be processed, and when you called the service today, he said that the factory approved the replacement but that there was no detailed information about the process, then he said that the factory did not have the part and that it could be waited for. I desperately want it. I need a solution as soon as possible.

August 13, 2024 2:46 PM (4 hours after complaint)

Dear Customer, First of all, we thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number eURmGB9lp. We kindly request that you convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş., reachable from anywhere in Turkey, is at your service during working hours (Weekdays 08:00 - 17:30). We present this information for your attention and wish you healthy and happy days.

Murat
August 15, 2024 3:36 PM

It was not solution-oriented. I definitely do not recommend it.

Comments

Similar Complaints

1

Brand New Skoda Kamiq 1.0 Transmission Failure After 150 Km Issue

October 23, 2025 2:59 PM107

My Skoda Kamiq 1.0 Premium model, which I purchased brand new from the Skoda Erel Istanbul Turkey dealership on Septembe...

1

CFMOTO 650nk Breakdown and Service Frustration

August 24, 2023 5:23 PM505

My motorcycle's engine began acting strangely on August 20, 2023, while I was riding through the city. The engine noise ...