Hello, regarding the wiring done by the authorized service of CFMOTO in İzmir (there is no invoice or similar document related to any changes in the wiring on the chassis number), I had the wiring done after filing a complaint with "Uğur Motorlu Araçlar". I am now experiencing issues with the engine cutting gas, stalling, and shutting off. Additionally, I'm facing problems with the headlights not working and being unable to start the engine while in gear. When I took it to another service, I was informed that the wiring had likely not been replaced but only revised. Moreover, until I took the bike to the service for wiring replacement, I had no issues with my headlights, but now they are not working. The service allegedly claimed there was a problem with the headlights and, in an attempt to repair them, cut the lower plastic, damaging it, leaving the wires exposed, creating an unsightly mess, and causing the headlights not to work, as shown in the attached photos. Another service informed me that the factory refused to replace the headlights, which should have been covered under warranty, due to this damage. Furthermore, when I received the bike from the service, the kickstand switch had been removed, and the left mirror was placed on the right side (likely from another bike). I made a payment of ₺30,000 via wire transfer/EFT for the wiring. Despite repeatedly calling "Uğur Motorlu Araçlar" over the past two months regarding the issues and the poor service I received, I have yet to receive any response from the İzmir regional representative. My motorcycle has been in this condition for 3-4 months, and due to school exams and other reasons, I have been unable to deal with it. I request that this issue be resolved urgently and that I receive a response as soon as possible.
This is completely unacceptable to me. I purchased a brand-new CFMOTO motorcycle, and after only 1,500 km, I was informed that the clutch plate was already worn out. I had to shell out ₺12,000 myself since neither the warranty nor the brand took care of it. I was hesitant to agree to this, but just ...
Dear CFMOTO, I am writing to express my deep frustration with the countless issues I’ve experienced with my CFMOTO 250SR motorcycle—despite it being brand new, under warranty, and purchased with care in August 2024 for ₺170,000 in cash. The bike suffers from extreme vibration, especially noticeabl...
My CFMOTO 250NK motorcycle, which is fully under warranty and has been regularly serviced, experienced a serious failure while I was riding—its engine...
While I was out riding my Cf Moto 250 NK motorcycle, I noticed that the exhaust guard had unexpectedly broken off at the welds. It's quite puzzling as to when and where this incident occurred. The motorcycle is brand new, just one month old. When I brought it to Yanturlar Cf Moto service in Samsun, ...
Dear CF Moto Officials, Hello. I am the third owner of a CFMOTO 625 Touring 4x4 EPS, which I acquired when it had 2030 km on it. The first two owners were my relatives. At 2110 km, while driving on a flat road, the rear differential disintegrated. A video of the issue is attached. I do not understa...
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