Hello, I’m having trouble completing the identity verification process on the CEX.IO app. I’ve followed all the steps correctly, and I’m sure I’m doing everything right, including taking a proper photo of my ID card. However, every time I try, it says "verification failed." I'm confident that I'm submitting everything correctly, but it just won’t go through. Can you please help me resolve this issue?
Dear CEX.IO Support, I'm having trouble verifying my account and I'm not sure what I'm doing wrong. I've gone through th...e process several times, but I keep getting stuck. Could you please help me understand what's going on and guide me through the verification process? Thanks in advance for your hel
I tried to sign up for the Cex.io app and filled in all my details, but at the final verification step, I received an er...ror message saying, "You haven't passed the verification process" and "Unfortunately, we can't provide you our services." I attempted to resolve the issue by retrying the process,
"Thank you"
I've been attempting to access the Cex.io site for the past two days, but unfortunately, I haven't been successful in es...tablishing a connection. I've been trying to get in touch with someone, but it seems impossible to reach anyone. Unfortunately, I haven't received any response yet. I'm having trou
I am unable to complete deposit and withdrawal transactions on the MEXC platform. Even though I have sufficient balance ...in my account and my account is fully verified, both deposit and withdrawal attempts fail. This problem keeps happening, and none of my transactions go through. I’ve tried differe
