Dear CEX.IO Support, I'm having trouble verifying my account and I'm not sure what I'm doing wrong. I've gone through the process several times, but I keep getting stuck. Could you please help me understand what's going on and guide me through the verification process? Thanks in advance for your help.
Hello, I’m having trouble completing the identity verification process on the CEX.IO app. I’ve followed all the steps correctly, and I’m sure I’m doing everything right, including taking a proper photo of my ID card. However, every time I try, it says "verification failed." I'm confident that I'm su...
I tried to sign up for the Cex.io app and filled in all my details, but at the final verification step, I received an error message saying, "You haven't passed the verification process" and "Unfortunately, we can't provide you our services." I attempted to resolve the issue by retrying the process, ...
I've had an extremely frustrating experience with the Cex.io app. No matter how many times I try, I can't complete the identity verification process. I do everything correctly, follow all the instructions, and take clear photos of my ID card, but every single time it says 'verification failed.' I'm ...
I've been attempting to access the Cex.io site for the past two days, but unfortunately, I haven't been successful in establishing a connection. I've been trying to get in touch with someone, but it seems impossible to reach anyone. Unfortunately, I haven't received any response yet. I'm having trou...
I have been a customer of CEX.io Crypto for more than 10 years. For the past week, whenever I try to log into my account, I am required to enter a verification code that is supposedly sent via SMS. The system says the verification code has been sent, and when I select the option to resend it, nothin...