I joined a cashback campaign through the Papara app with the expectation that the promised amount would be credited to my account. However, I never received the cashback. I submitted a support request to report the issue, but as of now, I’ve received no response. This silence has seriously damaged my trust in the platform.
Worse, my account was suddenly locked without warning or explanation, preventing me from making any transactions. I completed the required identity verification, but my account still hasn’t been reactivated. This situation has disrupted my daily financial activities and caused significant inconvenience.
I demand that my cashback be credited, my account be fully restored, and a proper explanation be provided for this disruption. Please resolve this issue within 14 days.