I participated in a cashback campaign offered through the app, expecting the promised amount to be transferred to my account as stated. However, several days have passed, and the cashback I earned still hasn’t been credited. I submitted a support request, but I’ve received no response—no explanation, no follow-up, nothing.
This delay and silence feel deeply disrespectful to loyal users like myself. If the app fails to honor its campaign promises, it misleads its community and damages user trust. I planned my spending with the expectation that the reward would arrive, and this has now disrupted my personal budgeting.
I demand that the missing cashback amount be transferred to my account immediately and that support explains the reason for the delay.