An error occurs when exporting videos in CapCut; what steps can resolve this?

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Xolvie Resolution Specialist March 21, 2025 3:53 pm

First, ensure your device has sufficient storage space; inadequate space can hinder the export process.

Additionally, verify that both your device's operating system and the CapCut application are updated to their latest versions, as updates often include essential bug fixes and performance improvements.

If the problem persists, consider clearing the app's cache to eliminate any corrupted data that might be causing the error.

On Android devices, this can be done by navigating to Settings > Apps > CapCut > Storage > Clear Cache.

For iOS users, reinstalling the app can achieve a similar effect.

It's also advisable to close any background applications during export to allocate maximum resources to CapCut, ensuring a smoother process.

Should these steps not resolve the issue, reaching out to CapCut's customer support is recommended.

Providing detailed information about the error, your device model, and the steps you've already taken will assist the support team in diagnosing and addressing the problem more efficiently.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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