Ever since the BYD app update, my Atto 3 has been experiencing battery drain while parked. I reported the issue to BYD Turkey, but they simply dismissed it as "normal." If this is truly normal, then why don’t other BYD models have the same problem?
On top of that, customer service is completely unhelpful. When I reach out, they show no real interest in addressing my concern. Instead of investigating or offering a fix, they act like it’s not a problem.
This is unacceptable, and I demand a real solution. BYD, take responsibility and fix this issue immediately! I shouldn’t have to deal with battery loss on a parked EV!
Nineteen days ago, my BYD Atto 3 broke down and wouldn’t start. On September 24, the vehicle was towed by my insurance to the BYD Kar Service Center in Eyüpsultan, Istanbul. The service team informed me that the battery was defective and would be replaced free of charge under warranty. However, afte...
I purchased my BYD Atto 3 Design model vehicle brand new approximately 4–5 months ago from the Maltepe BYD authorized dealer. I usually park the vehicle in the open parking area within our residential complex. When I purchased the car, I chose it with the expectation of a full-battery driving range ...
I took delivery of my BYD Atto 3 from the Ankara BYD Efe Kar dealership on May 26. From the very first day, both the front and rear cameras showed only a black screen. Initially, the issue occurred intermittently, but about a week later, it became permanent, and the cameras stopped displaying any im...
I purchased a brand-new BYD Atto 3 from BYD D** DRC dealership in Istanbul**, expecting a flawless vehicle. However, when I took the car for ceramic coating, the specialists discovered a repaired dent on the rear right door under special lighting. Additionally, the door panel had been damaged during...
While driving my BYD Seal U DM-i, which has only 1,000 km on it, across Istanbul’s Fatih Sultan Mehmet Bridge, both the tablet screen and driver information display suddenly went black. A warning message appeared in Chinese characters, and after translating it, I learned that the car had switched to...
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