T Exchange Transfer Issue – Funds Not Refunded After Multiple Attempts

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Ayaz
February 18, 2025 2:06 pm
93

On January 30, 2025, I transferred funds to my XT Exchange account using the TON Network, but due to missing information, the funds did not appear in my XT account. After contacting XT support, I agreed to pay $100 USDT for them to return my $1,807.60 to my ByBit account.

I provided all required information, including videos, screenshots, and transaction details, and spoke with live support four times. I also submitted everything via email, yet despite starting the process, every time I checked in after four days, they claimed that the case had not even begun!

This is extremely frustrating, and I feel completely neglected by their support team. I have been patient, but this situation has caused me significant stress. I demand immediate resolution and the return of my funds without further delays.

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