I Can’t Recover My Bybit Account Without Email or Phone – Support Ignores Me

Umutcan
Umutcan
ByBit
April 5, 2025 6:54 PM190

Hello, I urgently need help recovering my Bybit account, but I’ve lost access to both the email address and phone number linked to it. I followed the instructions, which said to contact customer support to update my information—but that’s where the real issue started. Bybit support has been completely unresponsive. I’ve sent multiple emails, yet I haven’t received a single helpful reply.

My account may be at risk, and I feel extremely vulnerable knowing that I can’t secure or access it. I’m not able to verify or make changes without support intervention, and the lack of communication is unacceptable, especially for a platform handling financial assets.

I’m demanding immediate attention to this issue. Please contact me as soon as possible, and help restore access to my account. I need to update my credentials to protect my funds and personal information. Bybit needs to improve its support system before more users face similar security issues.

Comments

Brian
Brian
February 16 4:02 AM

Thanks for sharing.

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