I Can’t Recover My Bybit Account Without Email or Phone – Support Ignores Me
Hello, I urgently need help recovering my Bybit account, but I’ve lost access to both the email address and phone number... linked to it. I followed the instructions, which said to contact customer support to update my information—but that’s where the real issue started. Bybit support has been complete
If it hadn’t been for outside help, I honestly believe I would have lost everything. On December 17, 2025, I got a call from someone claiming to be an official MetaMask representative. They said my wallet had been compromised and urged me to move my funds to a “secure” wallet while they fixed the issue. Trusting them turned out to be a huge mistake. About $22,000 worth of USDT was taken from my wallet. After two days of trying to reach them and getting no response, it became clear I had been scammed. At that point, I reached out for professional help(CipherTraces). Through blockchain forensic analysis, the transaction trail was traced and my USDT was eventually recovered. I’m sharing this as a warning, no legitimate wallet provider will ever call you or ask you to move your funds. The firm that helped me was CipherTraces, and their contact info is [email protected]
