I am a new Bybit user and recently participated in the “New users exclusive: Deposit & claim $20 back” campaign. On 28 November 2025, I deposited $110 into my account, clearly above the stated minimum requirement of $100 for this promotion. Despite meeting this deposit requirement, the $20 reward has not been credited to my account. When I contacted Bybit customer support about the missing reward, I was informed that the reward status had been revoked because the system had detected a violation of the campaign rules and regulations and that my account had triggered the platform’s risk control mechanisms after a review. I strongly disagree with this assessment, as I followed all the rules of the campaign, used only my own account, and deposited real funds. I did not engage in any suspicious activity, self-trading, or abuse of the promotion. I kindly request that Bybit conduct a detailed and transparent review of my case and provide a clear explanation of what specific rule I am alleged to have violated. If no concrete violation can be demonstrated, I expect the $20 campaign reward to be credited to my account as originally promised. My Bybit account is registered with the email address: wellagesanv***@gmail.com. I expect this matter to be resolved fairly and promptly, as I joined this campaign in good faith and fully complied with the stated conditions.
I joined Bybit TR and participated in their new member $100 promotion, which promised rewards in stages: $20 for completing identity verification, $20 for making a deposit, $20 for completing $100 worth of trades, and $40 for completing $10,000 worth of trades. I carefully followed the instructions ...
On 28 November 2025, I participated in Bybit’s Daily Treasure Hunt campaign with my account registered in Sri Lanka and was expecting to receive a reward of 100 points. Despite completing the campaign requirements, the 100 points were not credited to my account. When I contacted Bybit support about ...
I recently joined Bybit and was eligible for the new user promotion. However, my reward was revoked without any clear explanation. I request a review and reinstatement of my promotion, as I have complied with all the campaign rules. I want justice for my time and work.
On November 15, 2025 at 9:19:49 PM, I deposited the equivalent of $1,900 into my account on Bybit. However, this money never appeared in my account, and now it shows up as “balance under review.” Despite contacting customer service repeatedly, I’m always told “we will refund you,” yet until today n...
On January 17, 2025, I transferred ₺90,000 to my Bybit account. Despite completing a 48-hour review and submitting all required documentation—including ID photos, tax declarations, bank account details, and a handwritten selfie—my funds were not deposited. The transaction was flagged as a "suspiciou...
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