Dear Bridgestone Representative,
I purchased a brand-new Toyota Proace City from the Toyota Gürses dealership in 2025, and the vehicle came equipped with Bridgestone Turanza 6 tires from the factory. Unfortunately, I’ve experienced serious dissatisfaction with these tires.
Even though I use my vehicle under normal driving conditions, including city roads and light rural routes, the tires have developed cracks, splits, and punctures in a very short period. This situation has compromised my safety and caused unnecessary financial loss. The fact that such issues occurred at low mileage and within a short time frame does not reflect the quality standards one expects from Bridgestone.
I respectfully request that Bridgestone address this issue promptly by offering a fair solution, such as inspection, replacement, or compensation for the defective factory-installed tires.
I purchased a Bridgestone Turanza 215/50 R17 tire with a production date from the 33rd week of 2022. Despite having driven only 25,000 km, the tire developed cracks on the inner side in two different places while I was on the highway, leaving me stranded. I incurred significant costs due to the need...
I have been using my Bridgestone Turanza T005 tire for about eight months, and my vehicle has only covered 8,000 kilometers in total. However, while driving on the Istanbul TEM Highway, my car suddenly started shaking and swerving uncontrollably. I barely managed to regain control and safely pull ov...
On April 27, 2023, I bought four Bridgestone Turanza T005 tires from Karaca Rotbalans, a sub-dealer of Gimat Prolas. On April 01, 2024, when I went to switch out my winter tires for the Turanza T005s, Karaca Rotbalans let me know that two of the tires were experiencing tread slippage and were unbala...
I purchased four Bridgestone 195/65R15V all-season tires through Hepsiburada. About a month ago, I noticed cracks on the tire surfaces and tread separation appearing on all four tires. After identifying the problem, I contacted Bridgestone customer service, and they directed me to an authorized dea...
In 2024, I purchased four Michelin Pilot Sport 5 tires for my vehicle from Gimat. Over time, cracks developed on three of the tires — measuring 10 cm, 5 cm, and 4 cm in length, located about 1 cm above the rim edge. One of the tires even developed two separate cracks. I discovered these issues when ...
Comments