I paid about £2 for a quiz Brainety promoted at the beginning of the year. I assumed it was only a one-time occurrence, but before I knew it I had spent €120 after they surreptitiously started me on a regular membership without my permission. Realizing what was happening, I called their support crew to cancel the membership and get my money returned. Rather than fixing the problem, the agent haggled with me offering to keep as much of the money as possible. I expressed my clear desire for all of my money returned. Eventually they decided to go half, but nothing happened. Months later, I followed up only to find, despite their earlier assurance, it was now "too late" to handle any reimbursement. I protested more, but Brainety wouldn't move. Their dishonest and annoying approach of treating this matter makes me feel totally deceived.
I used the Brainety app once and paid what I believed was a one-time cost. After that, I didn't think much of it. A year later, I looked at my statements at random and was astonished to learn that they had been taking money out of my account every month without my knowledge. I never consented to any...
Brainety's customer service is shockingly bad. Though I merely registered for a €1 trial game they advertised, they charged me €89.99 without my permission. They first assured me a refund would be handled even though they contacted their support team right away after seeing the illegal transaction. ...
Exercise caution with any offerings from Brainety. I gave one of their products a shot, expecting it to be a quick, one-off experience, but I didn’t even end up using it at all. Suddenly, nearly a year later, I noticed a charge exceeding $50 on my account. I never intended to sign up for anything lo...
I visited the IQ Boost website to take a test and was prompted to pay €0.50 for the results. I completed the payment expecting just that—a one-time transaction. However, without any notification or consent, I was charged an additional ₺36 for a Premium membership that I never agreed to. There was n...
I signed up for PDF Smart with a one-week trial membership, expecting it to be a simple test of their services. After the trial ended, I was shocked to find that ₺1200 was withdrawn from my account without my approval. I never consented to this charge and immediately contacted customer support to re...
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