Boyaa Poker chips disappeared from my balance, how can I recover them?

If your Boyaa Poker chips disappeared from your balance;

• Check your game history to see if bets, losses, or transfers explain the missing chips
• Restart the app and log out/in to refresh your balance display
• Make sure you’re logged into the correct account (same username/email and platform)
• Verify whether any recent purchases, game errors, or system updates occurred before the chips went missing
• Take screenshots of your current balance and recent game history as evidence
• Contact Boyaa Poker support with your username, player ID, chip loss amount, and timeline — ask for a balance review and recovery
• Provide screenshots and transaction history to support your case

If the problem persists;

• File a complaint on Xolvie to report missing chips and request assistance restoring your balance or compensation.