Brand Overview: Boutique del Fitness
Boutique del Fitness is an online fitness, nutrition, and wellness coaching platform designed specifically for women. Founded by kinesiology graduate and fitness coach Dr. Giorgia Racanelli, the brand operates under Boutique del Fitness LLC. The company delivers remote, holistic training regimens and educational programs designed to help women achieve sustainable physical results and improved well-being.
Contact Info
Customer Support Email: [email protected]
Phone Number: +1 917-905-3395 (Listed via mobile app store developer records; standard daily customer support is primarily conducted digitally via email and dedicated messaging channels).
Industry and Operations
Boutique del Fitness operates in the digital health, wellness, and remote fitness coaching sector. The company provides women with tailored fitness and lifestyle guidance through web-based tools and proprietary mobile applications.
- Personalized Training Programs: Customized workout schedules designed for either home or gym environments, emphasizing posture, body recomposition, and feminine toning.
- Nutrition and Educational Content: Nutritional guidelines, video lessons, and educational modules focused on sustainable habit-building and healthy eating.
- Mobile App Platform: An app available on iOS and Android platforms to track daily routines, view instructional exercises, and follow video workouts.
- Ongoing Coaching Support: Access to support staff and personal coaches through scheduled check-ins and direct messaging.
User Sentiment
Customer feedback indicates overall engagement with the training method, but reviews and platform discussions also reveal several recurring issues and consumer frustrations.
- Mobile App Bugs and Tracking Issues: Users report technical glitches within the application, including routines and checkmarks that do not reset on a daily basis, causing confusion in daily habit tracking.
- Customer Service Delays: Some clients experience slower response times from support representatives and coaches during high-volume periods or outside standard business hours.
- Subscription and Commitment Clarity: Dissatisfaction occasionally arises regarding multi-month contract terms, recurring payments, and difficulties understanding cancellation policies.
- Limitations of Remote Training: Certain beginners express frustration with the absence of real-time, in-person supervision to correct exercise posture and technique.
Share Your Experience
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