Botim locked my account, how can I recover it?

If Botim locked your account and you cannot sign in,

Check your account first;

• Verify:
– You are using the correct phone number
– Your phone can receive SMS or verification codes
– The account is not temporarily restricted
– Botim is updated to the latest version

• Try:
– Restarting Botim and your device
– Reinstalling or updating the app
– Requesting a new verification code
– Using the official account recovery or support option if available

Gather evidence;

• Save screenshots showing:
– The account-lock message
– Any error or restriction notice
– Your phone number associated with the account
– The date and time the lock occurred

Contact Botim support;

• Request:
– A review of the account restriction
– Recovery of your account
– An explanation for the lock
– Restoration of access after verification

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.