As a customer, I had high expectations for the quality and dependability of a Bosch refrigerator. Unfortunately, my experience with the product has been largely negative. Despite the service team's repeated attempts to replace the carbon and provide advice, I've had cooling issues and unpleasant odors since the day I bought it. However, they failed to resolve the issues, leaving me with a broken refrigerator that no longer serves its intended purpose. The most frustrating aspect of this situation is that Bosch refuses to accept my replacement request, claiming that the product is in perfect working order. This response is unacceptable because it does not address the problems I've been having. Bosch, as a reputable company, should prioritize customer satisfaction and recognize any flaws in their products. I thought I could rely on Bosch's reputation for quality and support, but they have failed to deliver on their promises.
Ever since I purchased my Bosch refrigerator, it has been constantly malfunctioning. Despite still being under warranty, I have lost count of how many times it has broken down. Each time I report an issue, Bosch service delays the process by saying they will install a monitoring device and get back...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
I purchased a Bosch refrigerator, and within just a couple of months of use, it’s been nothing but a disappointment. Multiple times, the food I’ve stored has frozen, resulting in waste and frustration. I initially accepted a repair, hoping it would resolve the issue, but the problem has persisted. N...
I purchased a Bosch refrigerator, trusting the brand’s reputation, but since day one, it has been extremely noisy. I reported the issue twice, and during the service visits, I was told the lower section of the refrigerator isn’t working and that the mainboard and two other parts need to be replaced....
My Bosch refrigerator has been malfunctioning for about four years. During the warranty period, I called for service many times and nearly all of its parts were replaced, but the problem was never resolved—either the main compartment would freeze up or the refrigerator would not cool at all. Since t...
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