I'm extremely disappointed with the service I received from Bosch. On October 5th, my refrigerator was delivered from the service station with visible damage. There was a dent on the side body due to rubbing during transportation and another dent in the rear corner, presumably from the service car. Shockingly, the refrigerator was transported without any proper packaging, which likely caused these damages. When I reported this situation to the company, instead of addressing the issue and offering a solution, they insisted that the damage had already existed upon delivery. This response was frustrating and unhelpful. I urge everyone to protect themselves by taking photos of their products before delivery to avoid becoming victims like me. I expect Bosch to rectify this situation promptly.
We purchased a refrigerator from Bosch, and the delivery team brought it into our home. The service team set it up, but the appliance turned out to be defective from the start. We contacted Bosch, and a technician confirmed the issue, stating that a replacement unit would be sent from the factory. ...
Before our wedding in December 2022, we purchased a Bosch refrigerator. The box was opened and the installation took place in July 2023, with the assistance of the service. When the box was opened during the installation, the service noticed that the refrigerator was deformed. The service staff refu...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
When the refrigerator with the model code Bosch KGN76CIE0N, purchased on 04.12.2023, was delivered to me, there were scratches on the lower freezer door, upper refrigerator door, and dents on the right and left side panels. When we reported these errors to the authorized service, they replaced the b...
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