I was only half awake when my new Bosch dishwasher arrived at my house at 9 a.m. on July 2. The delivery staff pressured me to sign the delivery document before I had a chance to thoroughly inspect the product. They abruptly left after that. A few hours later, as I was cleaning the dust from the machine, I saw that the door had been dented and the top had cracked. There were dried water droplets inside the machine when I opened the door. After contacting the company, I was told that since I had accepted delivery, I was not eligible for a refund or exchange, but that I could get replacement parts. I don't understand why I should take a brand new machine straight to the repair shop. How can they justify not replacing the broken machine they initially sent me? They refused to take responsibility for the damaged product they shipped and offered no solutions.
I bought a Bosch dishwasher, and when the service team arrived, they immediately noticed paint peeling on the door and said the part needed replacement. But because it’s plastic, they claimed it wasn’t eligible for a return. Then I ran the machine for the first time, and when the cycle finished, wat...
Bosch team that came to install the Bosch brand dishwasher that I bought online left without installing it because they stated that it is not allowed to install it under an electric oven. When I offered to sign a document stating that I would assume all the risk, the service and call center did not ...
I purchased a Bosch 6-program dishwasher just five days ago, and I already regret it deeply. From the very first use, the machine released an intense plastic odor that filled the house—we actually thought a wire was burning. We checked everything, but found no signs of damage. The smell became even ...
I purchased a Bosch dishwasher 10 months ago, and in that time, the authorized service team has visited four times to perform cleaning tests. During each test, the dishes, particularly glasses, came out dirty, and they documented these findings before leaving. Despite this, Bosch customer service la...
We purchased a refrigerator from Bosch, and the delivery team brought it into our home. The service team set it up, but the appliance turned out to be defective from the start. We contacted Bosch, and a technician confirmed the issue, stating that a replacement unit would be sent from the factory. ...
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